- The General Terms and Conditions shall apply to the legal relationship between the customers of Jahipaun Online Store (hereinafter the Customer) and OÜ Jahipaun, the owner of the web environment (hereinafter Jahipaun), regarding the purchase of goods.
- The General Terms and Conditions cannot conflict with the laws and regulations of the Republic of Estonia, and, where necessary (in the event of disputes or missing information), are supplemented by those provisions
- In addition to these General Terms and Conditions, the relationship between the Customer and Jahipaun shall be regulated by the Jahipaun Price List and the best practices established.
- Jahipaun reserves the right to unilaterally change these conditions and prices for the purpose of improving operational efficiency, competitiveness, future development, and renewal or reorganisation of the range of services and goods. Amendments and supplements to the Terms and Conditions and the Price List shall take effect from the moment such information is published on the website www.jahipaun.ee. If the Customer placed their order before the changes to the Terms and Conditions had come into force, the terms and conditions prevailing at the time of placing the order shall apply to the Customer, unless otherwise provided by law or these Terms and Conditions.
- Jahipaun and the Customer wish to trade through Jahipaun’s web site www.jahipaun.ee under the conditions set out in this document. By placing an order and making a payment in the Jahipaun online store, the Customer confirms that he/she has read and agrees with the General Terms and Conditions.
Online prices
- The prices of the items sold in the Jahipaun online store are in euros, including 20% VAT and excluding shipping costs. Online and in-store prices may differ!
- Shipping costs will be:
- when using the DPD courier service: EUR 7.90; a surcharge shall be introduced for heavy and bulky items according to the price list of the courier. The Customer shall be informed in advance of any change in the shipping costs. The shipping cost for sending goods abroad shall be agreed in advance with the Customer before dispatching the goods
- when using the Itella SmartPOST parcel terminal service: EUR 3.35
- when using the Omniva parcel terminal service: EUR 3.35
- When using the Omniva post office service: EUR 4.60
- You also have the opportunity to pick up the purchased goods at a Jahipaun store (delivery time to the desired store will be 5 business days). In this case, no shipping charge shall be added to your invoice.
- The shipping cost for the goods in the Jahipaun online store is shown in the payment process and on your purchase invoice.
- The shipping cost is calculated automatically provided that one order is meant for one destination address. In case the Customer wishes to deliver the goods to different addresses, different orders or an additional payment for the delivery must be made on the basis of the invoice submitted by Jahipaun.
- Jahipaun reserves the right to adjust the prices. If the Customer submitted their order before the price changes had taken effect, the price indicated on the invoice at the moment of placing the order shall apply to him/her.
Liability and force majeure
- OÜ Jahipaun shall be liable to the Customer for any damage caused by violation of these terms and conditions in the cases and to the extent provided by the legislation of the Republic of Estonia.
- The Customer shall be liable to OÜ Jahipaun for any damage caused by the Customer in violation of these terms and conditions in the cases and to the extent provided by the legislation of the Republic of Estonia.
- Neither party shall be liable for the other party, and its conduct shall not be deemed to be a violation of these terms and conditions by reason of delay or failure to perform any of its obligations, if the cause of such delay or failure is beyond the control of that party (force majeure).
- OÜ Jahipaun shall not compensate for moral damage that may be caused to the Customer by any changes in delivery times, prices, and other terms and conditions under these Terms and Conditions.
- OÜ Jahipaun shall not compensate for any unused opportunities by the Customer that result from changes in delivery times, prices, and other terms and conditions.
Other terms and conditions
- OÜ Jahipaun shall only use the information provided by the Customer to complete the purchase order of the Customer. OÜ Jahipaun shall not disclose any information, given in the course of making purchases, to third parties, except in cases prescribed by law.
- The communication between the bank and the buyer is protected by the SSL security protocol, which ensures that the information exchanged cannot be seen or changed by a third party. Information moving between the bank and the merchant is digitally signed.
- In matters not regulated by these Terms and Conditions, the Customer and OÜ Jahipaun shall follow the legislation in force in the Republic of Estonia and other acts regulating the relations between parties.
- Any dissents and disputes resulting from the fulfillment of these Terms and Conditions shall be resolved primarily by negotiations between the parties. If the disputes arising from the contract cannot be resolved by negotiations between the parties, both the Customer and OÜ Jahipaun have the right to file an application with the Consumer Protection Board or with a court for the protection of their rights.